Privacy Policy

Privacy Policy
Effective Date: April 3rd 2023
Hydro Guys LLC
Miami, Florida
Email: thehydroguys305@gmail.com
Website: www.thgpressurecleaning.com

At Hydro Guys LLC ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, business name, and physical address.
Service Information: Details related to the services you request or projects we complete.
Payment Information: If applicable, payment data collected through secure third-party payment processors (we do not store payment information directly).
Website Usage Data: Information like your IP address, browser type, and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Provide and manage services you request
Respond to inquiries and provide customer support
Send estimates, invoices, and updates about scheduled work
Improve our website and service offerings
Send occasional promotional emails (only if you opt-in)

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following situations:

Service Providers: With trusted third parties who help us operate our business (e.g., email hosting, payment processors).
Legal Requirements: If required by law, to comply with legal processes or to protect our rights.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access. However, no electronic transmission or storage method is 100% secure, so we cannot guarantee absolute security.

5. Your Choices

You can opt-out of promotional communications at any time by contacting us or clicking "unsubscribe" in any marketing email.
You may request to access, update, or delete your personal information by contacting us at thehydroguys305@gmail.com.

6. Cookies & Tracking

Our website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but it may affect certain site functionalities.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Instagram). We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Hydro Guys LLC
Email: thehydroguys305@gmail.com
Phone: 786-977-9659